Updating My Account

What do I do Once I Turn 18 Years Old?

HIPAA (The Health Insurance Portability and Accountability Act of 1996) requires that at age 18 years, you update your patient account to reflect YOUR email and phone number, as well as being web enabled to access your own Healow Patient Portal.

Now that you are 18, you will need to:

• Update the phone number on file to the your phone number
• Update the email address on file to your email address
• Web enable the patient portal utilizing the your email address. This information will only be shared if you give consent.
• Sign the 18 Year Old Consent Form: This is necessary as it pertains to protecting your health information and not sharing it without your consent. It also allows us to identify who is responsible for billing information. You will get this form in office or via phreesia at the time of check in.